Who they are
The company reports operating since 1980 under William K. Bennett, known as Dr. Bill. The Plumbing Doctor, Inc. is the business name appearing in its BBB and Best Pick Reports records. Business longevity is relevant context, but does not by itself establish the quality or price of a particular job.
Why it earned our selected position
The Plumbing Dr is our second selected company, offering a longer operating history and a broad plumbing service menu. It is based in Falls Church and serves Arlington. It is a useful alternative when comparing an established full-service firm with our locally based winner.
Plumbing specialties & services
Published services include general plumbing, drains, hydro jetting, sewer inspections, water-line work, water heaters, fixtures and sump pumps. Ask whether the proposed work will be performed by employees or subcontractors.
The Plumbing Dr — Company Dossier
A source-linked snapshot of verifiable facts and outstanding diligence items. Figures may change; reviews shown below are third-party platform snapshots, not our own customer surveys.
- Legal / trading name
- The Plumbing Doctor, Inc., trading as The Plumbing Dr.
- Owner / leadership
- William K. Bennett (Dr. Bill), owner.
- Founder
- William K. Bennett (1980).
- Virginia contractor license
- 2705084771, listed in the reviewed BBB record; verify current status. Check live DPOR record ↗
- Google reviews
- 4.8/5 from 322 Google reviews in the historical Expertise.com snapshot; not a live Google count. Review source ↗
- Yelp reviews
- 4.0/5 from 159 Yelp reviews in the historical Expertise.com snapshot; current platform totals were not independently refreshed. Review source ↗
- Years in business
- Operating since 1980 (46 years as of 2026).
- Accolades / recognition
- BBB A+; accredited since February 1, 2005, in the reviewed record.
- Insurance
- Current certificate of insurance and coverage limits not independently verified.
- Professional certifications
- Not independently verified; request current documentation from the company.
- Pricing / financing
- Company describes upfront pricing. Ask which option is quoted, what can change the final invoice, and whether financing is available.
- Warranties / guarantees
- Written workmanship and product warranty terms require confirmation.
- Emergency availability
- 24/7 emergency service advertised. Confirm actual Arlington dispatch availability, response window and any after-hours or diagnostic fee before booking.
- BBB complaints
- Current complaint count and resolution history not independently verified. Review complaint record ↗
- Arlington County litigation
- No Arlington County litigation identified as of October 21, 2026, according to the publisher’s court-record check. This finding is limited to that jurisdiction and review date.
- Regulatory / disciplinary history
- No affirmative clearance conclusion; the underlying DPOR discipline and enforcement record still requires a current official check.
- Address
- 1063-B W Broad St, Falls Church, VA 22046
- Contact
- (703) 525-9280 · Company website ↗
What the reviews suggest — including reservations
Sampled reviews praise courteous technicians, scheduling and successful repairs. Some individual accounts question pricing clarity, quote-to-invoice differences or cleanup; one updated account reports that a complaint was addressed. These accounts are customer reports, not independently verified findings or measured complaint rates.