Credit: Arlington Magazine.
Who they are
Founded in 1944 by Woolye Croker, Arlington Heating & Air Conditioning is a third-generation, family-owned heating and cooling contractor based at 3516 S. Four Mile Run Drive in Arlington, Virginia. Thomas C. Croker is identified by the Better Business Bureau as its president. The firm serves households across Arlington—including Shirlington, Ballston, Clarendon and Rosslyn—and nearby Northern Virginia communities. Its work spans air conditioning repair and replacement, furnace and boiler service, heat pump installation, ductless mini-splits, ductwork, water heaters, indoor air quality and preventative HVAC maintenance. What sets it apart is its unusually long local history and several stated service practices: flat-rate pricing before work begins, hourly-paid technicians, replacement-system installations performed without subcontractors, and a satisfaction guarantee. Those practices are reported by the company and should be confirmed when seeking a quote.
Why it earned our selected position
Deep Arlington roots
Operating since 1944 under three generations of the Croker family; BBB accreditation dates to 1958.
Broad technical capability
Heating, cooling, boilers, heat pumps, ductless AC, zoning, ductwork and whole-home air quality.
Distinct operating practices
Company reports upfront flat-rate prices, hourly-paid technicians and in-house replacement installation crews.
HVAC specialties & services
For Arlington homeowners comparing HVAC contractors near me, its published service menu covers both common repair calls and complex heating-and-cooling upgrades.
Arlington Heating & Air Conditioning — Company Dossier
A source-linked snapshot of verifiable facts and outstanding diligence items. Figures may change; reviews shown below are third-party platform snapshots, not our own customer surveys.
- Legal / trading name
- Arlington Heating & Air Conditioning Inc.
- Owner / leadership
- Croker family (family-operated); Thomas C. Croker, president. Ownership percentages not confirmed.
- Founder
- Woolye Croker (1944)
- Virginia contractor license
- 2701014635 · listed by BBB as expiring Jan. 31, 2027. Check live DPOR record ↗
- Google reviews
- 4.8 / 5 · 590 reviews displayed by Birdeye as Google-sourced at research time. Company website separately displayed about 520. Review source ↗
- Yelp reviews
- Historical third-party listing: 3.5 / 5 from 56 reviews (Expertise.com snapshot). Current Yelp score and count not independently verified. See Yelp listings ↗
- Years in business
- 82 years of company heritage (founded 1944; as of 2026). BBB records show the corporation's business start in 1958 (68 years).
- Accolades / recognition
- BBB Accredited since Sept. 19, 1958; BBB A+ rating. selected in Arlington Magazine’s commercially sponsored “Face of HVAC” profile.
- Insurance
- Described as insured by an external business profile; current certificate of insurance and limits not independently verified.
- Professional certifications
- Owner/representative business biography reports a master's license and BPI certification; status and credential holder should be verified individually.
- Pricing / financing
- Company advertises flat-rate pricing before work and offers financing. Compare itemized estimates and ask about diagnostic charges.
- Warranties / guarantees
- Company advertises a 100% satisfaction guarantee. Exact coverage and workmanship warranty terms require written confirmation.
- Emergency availability
- Urgent-service response is described in published customer experiences; 24/7 availability and response-time guarantee not independently confirmed.
- BBB complaints
- 1 complaint in the past 3 years, marked answered; 0 in the past 12 months in the BBB snapshot. A service/repair dispute concerned warranty-related charges and a refund; the business supplied a response. Review complaint record ↗
- Arlington County litigation
- No past or pending civil cases identified in Arlington County General District or Circuit Court at the time of this review. Check Virginia court records ↗
- Regulatory / disciplinary history
- No affirmative clearance conclusion; the underlying DPOR discipline and enforcement record still requires a current official check.
- Address
- 3516 S. Four Mile Run Dr., Arlington, VA 22206
- Contact
- (703) 671-2288 · arlingtonheating.com ↗
What the reviews suggest — including reservations
Many public reviewers commend the technicians’ knowledge, consistency, careful diagnostics and long-term maintenance relationships. Some negative feedback raises concerns about the price of certain repairs or system quotes and delays in providing estimates. We consider both positive and critical experiences; a high average rating is not proof that every homeowner will have the same outcome. Ask for a written estimate, a description of warranty coverage and timing before authorizing major work.

Arlington National Cemetery · panoramic AI illustration of local context
Arlington Magazine selected the Croker family in its 2026 “Face of HVAC” profile.
View the feature ↗
