The Arlington Business Review — Arlington’s Best Businesses Rated, illustrated Rosslyn skyline and Potomac River
2026 ARLINGTON CONTRACTOR REVIEWUpdated October 21, 2026

Arlington Heating & Air Conditioning

Company profile: services, experience, customer feedback, pricing practices and public credentials.

THE ARLINGTON BUSINESS REVIEW · ARLINGTON HVAC COMPANY PROFILE

Arlington Heating & Air Conditioning

Serving Arlington homeowners

Who they are

Arlington Heating & Air Conditioning is an Arlington-based, third-generation family-operated heating and cooling business. The company says Woolye Croker founded it in 1944; the Better Business Bureau separately records a corporate business start in 1958. Its Arlington office is at 3516 S. Four Mile Run Drive. BBB identifies Thomas C. Croker as president. The firm describes residential air conditioning repair, furnace and boiler service, heat pump and ductless installation, system replacement, maintenance and indoor-air-quality work. Its published differentiators include upfront flat-rate estimates, hourly-paid technicians, and in-house replacement-installation teams—statements from the company, not independently observed field testing.

Why it earned our selected position

Arlington Heating provides an unusually long, documented local history, a public BBB accreditation and contractor-license reference, a substantial body of customer feedback, and relatively detailed published service and pricing policies. Those were decisive available-evidence factors for this preliminary three-company selection.

HVAC specialties & services

For Arlington homeowners comparing HVAC contractors near me, its published service menu covers both common repair calls and complex heating-and-cooling upgrades. Air conditioning repairCentral AC replacement & installationGas furnace repair & installationBoiler and radiator heatingHeat pump repair & replacementDuctless mini-split systemsAir duct installation & sealingDuct cleaning & indoor air qualityHVAC tune-ups & service plansZone control & smart thermostatsWater heater serviceHigh-efficiency HVAC & financing

COMPANY DOSSIER

Arlington Heating & Air Conditioning — Company Dossier

A source-linked snapshot of verifiable facts and outstanding diligence items. Figures may change; reviews shown below are third-party platform snapshots, not our own customer surveys.

Legal / trading name
Arlington Heating & Air Conditioning Inc.
Owner / leadership
Croker family (family-operated); Thomas C. Croker, president. Ownership percentages not confirmed.
Founder
Woolye Croker (1944)
Virginia contractor license
2701014635 · listed by BBB as expiring Jan. 31, 2027. Check live DPOR record ↗
Google reviews
4.8 / 5 · 590 reviews displayed by Birdeye as Google-sourced at research time. Company website separately displayed about 520. Review source ↗
Yelp reviews
Historical third-party listing: 3.5 / 5 from 56 reviews (Expertise.com snapshot). Current Yelp score and count not independently verified. See Yelp listings ↗
Years in business
82 years of company heritage (founded 1944; as of 2026). BBB records show the corporation's business start in 1958 (68 years).
Accolades / recognition
BBB Accredited since Sept. 19, 1958; BBB A+ rating. selected in Arlington Magazine’s commercially sponsored “Face of HVAC” profile.
Insurance
Described as insured by an external business profile; current certificate of insurance and limits not independently verified.
Professional certifications
Owner/representative business biography reports a master's license and BPI certification; status and credential holder should be verified individually.
Pricing / financing
Company advertises flat-rate pricing before work and offers financing. Compare itemized estimates and ask about diagnostic charges.
Warranties / guarantees
Company advertises a 100% satisfaction guarantee. Exact coverage and workmanship warranty terms require written confirmation.
Emergency availability
Urgent-service response is described in published customer experiences; 24/7 availability and response-time guarantee not independently confirmed.
BBB complaints
1 complaint in the past 3 years, marked answered; 0 in the past 12 months in the BBB snapshot. A service/repair dispute concerned warranty-related charges and a refund; the business supplied a response. Review complaint record ↗
Arlington County litigation
No past or pending civil cases identified in Arlington County General District or Circuit Court at the time of this review. Check Virginia court records ↗
Regulatory / disciplinary history
No affirmative clearance conclusion; the underlying DPOR discipline and enforcement record still requires a current official check.
Address
3516 S. Four Mile Run Dr., Arlington, VA 22206

What the reviews suggest — including reservations

Many public reviewers commend the technicians’ knowledge, consistency, careful diagnostics and long-term maintenance relationships. Some negative feedback raises concerns about the price of certain repairs or system quotes and delays in providing estimates. We consider both positive and critical experiences; a high average rating is not proof that every homeowner will have the same outcome. Ask for a written estimate, a description of warranty coverage and timing before authorizing major work.

TRANSPARENT METHODOLOGY

How we review Arlington HVAC companies

Review & inclusion policy ↗
35%Customer reviews & reputationAuthenticity, depth, recency, consistency and recurring complaints
20%Experience & qualificationsBusiness history, state licenses, certifications, insurance and technical expertise
20%Service & responsivenessResponse time, emergency service, professionalism and reliability
15%Pricing & guaranteesWritten estimates, disclosed fees, financing, workmanship warranty and satisfaction policies
10%Complaints & resolutionsCustomer complaints, regulatory discipline, litigation and how issues were resolved

Commercial disclosure

Arlington Business Reviews is a preliminary, sourced review of three selected companies. It does not include an exhaustive ranking of every contractor or claim that screening covers every company doing business in Arlington. Business participation in a referral program will not determine placement. Review counts are snapshots; company statements about guarantees and staffing are attributed rather than independently certified. Do your own research and due diligence before hiring any contractor.

Research sources & verification

Source review updated October 21, 2026. Company claims and dated third-party figures are attributed; current insurance and complete court-record clearance remain unverified.

  1. Arlington Heating — About Us · family history, policies, technician experience
  2. Arlington Heating — Arlington service area · HVAC specialties and local coverage
  3. BBB business profile · president, license, dates, accreditation
  4. BBB complaints record · complaint history
  5. Birdeye Google-source aggregation · Google review snapshot
  6. Expertise.com local listings · historical Yelp figure
  7. Arlington Magazine sponsored profile · family photo and community positioning
  8. Ahmed Brothers BBB profile
  9. Air Master reviews and Angi licensing snapshot
  10. Virginia DPOR license lookup and Virginia court records · verify current status before relying on clearance
  11. Air Master official contact page · Arlington address, business hours and emergency service statement
  12. EPA homeowners guidance · evaluating older HVAC systems and refrigerant technicians
  13. U.S. Department of Energy · AC maintenance and common breakdown causes

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